Activities are picked up by HA on contacts when they've been modified or added on the current date. However, most activities in Crelate DO NOT change the modified date of the contact. Therefore, you must trigger the API by making a minor change to the contact after you've completed activities such as emails, bulk emails, text messages or any custom activity outside of interviews and/or placements.
We recommend adding or removing a Tag from the contact record and clicking Save, as pointed out in the figure. This will trigger a change in the modified date for that contact which HA will use to gather any activities that happened during the current date for associated users.
Adding a resume/document does not require a change to their record to trigger the API, as this automatically changes the modified date for the contact.